MY COMMITMENT TO YOUR WELL-BEING AND PRIVACY
MY COMMITMENT TO YOUR WELL-BEING AND PRIVACY
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At Three Pillar Living Solutions, your well-being and privacy are paramount.
Important Note: Consultation services provide support and guidance, but they are not a substitute for professional therapy or medical advice. If you are experiencing a mental health crisis or have concerns about your well-being or the well-being of others, please seek immediate professional help.
Legal Compliance:
I adhere to the Children's Act, Chapter 46:01, and have an obligation to report any suspected child abuse or neglect to the relevant authorities.
To protect your privacy, I comply with the Data Protection Act, Chapter 42:10.
I am committed to adhering to the Mental Health Act, Chapter 30:02, and will take appropriate steps to assist individuals experiencing a mental health crisis.
RESCHEDULING POLICY
RESCHEDULING POLICY
I understand that life can be unpredictable. To accommodate unforeseen circumstances, flexible rescheduling options for one-on-one coaching sessions is available.
Please provide at least twenty four (24) hours' notice for any rescheduling requests. I will do my best to accommodate your needs and find a suitable alternative time.
Please note that excessive rescheduling may impact the effectiveness of your coaching sessions. I encourage you to commit to your sessions and prioritise your personal growth.
REFUND POLICY
REFUND POLICY
Circumstances can change, and I want to ensure a positive experience for all my clients.
If you need to cancel a consultation session, please provide at least twenty four (24) hours' notice and I will do my best to reschedule your session.
Please note that as you are reserving a specific time slot for your coaching session, I cannot offer refunds for missed or canceled sessions without sufficient notice. However, we can discuss alternative arrangements, such as rescheduling or applying the session fee to future services.
FREQUENTLY ASKED QUESTIONS (FAQS)
FREQUENTLY ASKED QUESTIONS (FAQS)
What is a consultation?
What is a consultation?
A consultation is a private, focused conversation designed to help you make sense of what is happening, identify what is not working, and determine practical next steps. Each consultation is shaped around your current situation, priorities and needs.
How does a consultation differ from therapy?
Consultation is focused on your current circumstances, practical challenges and the changes you want to make moving forward. It provides a space to talk honestly, gain perspective, identify patterns and explore practical ways to move forward.
Therapy is a clinical service provided by a qualified mental health professional and may involve assessment and treatment of mental health conditions or deeper exploration of psychological and emotional concerns. Three Pillar Living does not provide therapy or clinical mental health treatment.
What is the typical format of a consultation session?
Consultations are held online and are tailored to what you need to address. We begin by looking at what is happening now, what feels difficult or out of balance, and what you would like to change. From there, we work through the situation together, identify practical options and determine steps you can take from where you are.
How long are the sessions?
Typically, sessions are 45 minutes long. However, I can also offer shorter or longer sessions based on your specific needs.
What is your availability for coaching sessions?
I offer flexible scheduling options to accommodate your busy lifestyle. We can schedule sessions during weekdays or weekends, in the morning, afternoon, or evening.
Please let me know your preferred time slots, and we'll work together to find a suitable time. Typically, consultation sessions are 45 minutes long. However, I can also offer shorter or longer sessions based on your specific needs.
What is your consultation style?
My approach is supportive, practical and honest. I listen carefully, ask questions that help you see the situation more clearly, and offer perspective where it is useful. The goal is not to tell you what to do, but to help you understand what is happening and make informed decisions about what comes next.
How can I be sure that a consultation is right for me?
A consultation may be useful if you feel overwhelmed, stuck, out of balance or unsure about what needs to change, but you are ready to look honestly at your situation and do something about it.
You do not need to have everything figured out before you come. Sometimes, knowing that something isn't working is the place to start.
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